Why Is There An Extra 1 JOD Deducted From My Wallet?

Situation 1: The additional 1 JOD deduction from your wallet occurs when a customer incurs a 1 JOD cancellation fee, which is then calculated as part of the total trip cost that was initially paid to you. This amount is deducted from your wallet and transferred to the driver affected by the cancellation.

Situation 2: if the driver cancels their second request or accepts a trip and then cancels it within 1 minute, a 1 JOD fee will be added to the driver's account.