I Am Only Receiving Trips That Are Far From Me, What Should I Do?

If you find that you're consistently receiving trip requests that are far from your current location, please be aware that the maximum distance for trip requests is set to be 5 kilometers.

However, if you believe that you are receiving trip requests that exceed this maximum distance, here are a few steps you can take:

Check Your Location Settings: Ensure that your device's GPS is turned on and set to high accuracy mode. This ensures that your location is accurately detected by the PetraRide app.

Turn Off VPN: If you're using a VPN (Virtual Private Network), try turning it off while using the PetraRide app. VPNs can sometimes affect location accuracy.

Contact Customer Service: If you continue to receive trip requests that exceed the company's maximum distance setting, please contact our customer support team for assistance. They can investigate the issue and provide further guidance.